Contact
Get in Touch With AUSGrandStays
We’re here to help you explore Australia’s exceptional hotel destinations.
Contact Information
How to Reach Us
- Email[email protected]
- Websiteausgrandstays.com
- Geographic focusAustralia
Please use this address for general website enquiries: feedback on our guides, suggestions, corrections to information, editorial questions and privacy requests. We read every message, and we will reply by email where a response is needed.
AUSGrandStays is an independent publication. We do not take hotel reservations or manage guest accounts, and we cannot access room availability, rates, bookings, lost property or the details of any stay. Hotel-specific questions are best directed to the relevant property, using the contact details on the right.
Contact the Hotels Directly
For reservations, room details, special requests and facilities, please speak with the hotel itself.
Send a Message
General Enquiries
Complete the form below and our team will get back to you. Fields marked with an asterisk are required.
Frequently Asked Questions
Before You Get in Touch
Each featured hotel has its own guide covering its setting, accommodation, dining, wellness, entertainment and nearby attractions. Start from the hotels section of our homepage or use the Hotels menu. Our guides are editorial overviews, so for current details, always check the hotel’s official website.
Each hotel guide shows the property’s address, telephone number and official website, along with a map and directions link. You can also find the telephone numbers on this page. We recommend calling or writing to the hotel directly for any question about your stay.
No. AUSGrandStays is an independent information publication and does not take bookings, quote rates or confirm availability. Reservations must be made directly with the hotel by telephone or through its official website.
Facilities such as pools, spas, restaurants and event spaces can change, and some have restricted hours or booking requirements. We describe them in general terms only. Please confirm current facilities, opening hours and any conditions with the hotel before you travel.
Casino gaming areas are for adults aged 18 and over, and venues may ask for identification. Gambling involves risk. Our responsible gambling page explains how to stay in control, and confidential support is available from the National Gambling Helpline on 1800 858 858 or at Gambling Help Online.
No. We are an independent publication and are not owned by, operated by or affiliated with any of the featured hotels or their operators. Hotel names belong to their respective owners.